Privacy policy

Last Updated: September 16, 2026

A LOCKHART & T.J LOCKHART ("we", "us", "our") respects your personal privacy and is committed to protecting the information you share with us while visiting 1cq9sq-pr.myshopify.com. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our website, make a purchase, or communicate with our support team.

Information We Collect

To fulfill your order and provide an optimal shopping experience, we collect several types of personal information:

  • Personal Identification Information: Your full name, email address ([email protected]), shipping address, billing address, and phone number when placing an order or registering an account.

  • Payment Details: Payment card details, billing address, and transaction logs. All payments are processed securely through encrypted third-party payment gateways; we do not store your full payment card details on our servers.

  • Order Details: Information about the writing tools, erasers, folders, and other goods you purchase or view on our store.

  • Technical Data & Cookies: Information collected automatically when you browse our site, including your IP address, browser type, device information, operating system, pages visited, and browsing patterns through cookies and similar tracking technologies.

How We Use Your Information

We utilize the personal information collected for specific, legitimate operational purposes:

  • Order Processing & Fulfillment: To process transactions, pack your order, ship items to your address, and send tracking information and order status updates.

  • Customer Support: To communicate with you regarding order inquiries, product details, return requests, or technical issues.

  • Site Optimization: To analyze site traffic, understand user navigation, improve store functionality, and personalize your overall shopping experience.

  • Marketing & Promotions: With your permission, to send periodic newsletter updates, special offers, or product announcements. You can opt out at any time using the unsubscribe link in our emails.

  • Legal & Fraud Prevention: To comply with regulatory requirements, investigate fraudulent activity, and enforce our terms of service.

How We Share Your Information

We respect your personal data and never sell, rent, or trade your personal information to third parties. However, we share necessary data with trusted service providers who assist us in operating our e-commerce business:

  • E-Commerce Platform: Our online store is hosted on Shopify Inc., which provides us with the secure online platform to sell our products to you.

  • Payment Processors: Secure payment gateways process your payment transactions under strict compliance with PCI-DSS security standards.

  • Shipping & Logistics: Delivery services and courier partners receive your shipping address, name, and contact phone number solely to deliver your package.

  • Legal Compliance: We may disclose your information if required by law, legal proceedings, or court orders, or to safeguard the rights and safety of our company and users.

Data Retention & Security

We employ industry-standard administrative, technical, and physical security precautions to guard your personal data against loss, unauthorized access, alteration, or disclosure. We keep your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable tax and commercial laws.

Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal and contractual constraints.

  • Opt out of direct marketing communications at any time.

To exercise any of these rights, please contact our privacy compliance representative at [email protected].